bt887 — Your Privacy Is Our Commitment

1 Introduction & Scope

bt887 is a secure and reliable online betting and casino platform operated for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy applies to the use of bt887's website, mobile site, and all related services.

This policy informs you what types of information we collect, why we collect it, how we use it, and how we keep it secure. By using bt887's services, you are considered to have agreed to the terms of this policy. If you have any questions about any part of this policy, please contact us.

We may update this policy from time to time. For any significant changes, we will clearly announce them on the site. We encourage you to visit this page regularly to stay informed about the latest policy.

2 Information We Collect

bt887 collects various types of information to provide and improve its services. The categories of information collected are described in detail below:

a) Registration & Identity Information

When you create an account at bt887, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Residential address

b) Financial Information

To process transactions, we collect your payment-related information, such as:

• bKash, Nagad, Rocket, Upay account numbers (for transaction verification)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

We do not collect full card numbers or bank PINs.

c) Technical & Usage Information

When you use our platform, the following information is collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Information obtained from cookies and similar tracking technologies
• Gaming activity and betting history

3 Purpose of Using Information

bt887 uses the information collected for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Transaction processing: To complete deposits, withdrawals, and other financial transactions.
• Customer support: To respond to your issues, complaints, or queries and provide necessary assistance.
• Service improvement: For analytical work to further improve our platform and gaming experience.
• Security & fraud prevention: To protect accounts and detect and prevent illegal activity.
• Responsible gaming: To monitor your gaming behaviour and provide support when needed.
• Legal compliance: To comply with applicable laws and regulations.
• Relevant communications: To send you relevant information and updates according to your preferences.

We never sell your personal information to third parties or provide it to them for their own marketing purposes.

4 Disclosure of Information & Third Parties

bt887 may share your information with third parties in specific circumstances and for limited purposes. Those circumstances are described below:

Service Providers

Trusted service providers who carry out specific functions on our behalf — such as payment processing companies, technology support providers, and security service providers — may have limited access to your information. These companies operate under strict confidentiality agreements and may only use the information received for the specified purpose.

Game Software Providers

bt887 offers games from various providers including Pragmatic Play, Spribe, JILI, and PG Soft. These providers may receive the minimum information necessary to operate their games. Their own privacy policies also apply.

Legal Authorities

We may be required to provide necessary information in response to legal obligations, court orders, or lawful requests from competent authorities.

Fraud Prevention

Information may be shared with relevant authorities when needed to investigate fraud, money laundering, or other illegal activity.

5 Cookies & Tracking Technologies

bt887 uses cookies and similar technologies to improve your experience and ensure the platform functions properly. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Necessary for the site to function properly. Without these, login, session management, and account access are not possible.
• Functional cookies: To remember your preferences and settings, such as language selection.
• Analytical cookies: To understand how users are using the site and to improve our services.
• Security cookies: To prevent fraud and unauthorised access.

You can control or delete cookies by changing your browser settings. However, disabling essential cookies may affect some important features of the site.

6 Data Protection & Security Measures

bt887 takes the highest technical and organisational measures to ensure the security of your personal and financial information. Our security framework includes:

• SSL encryption: All data transfers on our platform are encrypted using SSL (Secure Sockets Layer) technology, keeping information exchange fully secure.
• Access control: Only authorised staff can access your information for specific needs. This access is strictly monitored and logged.
• Firewall & intrusion detection: Our server infrastructure is protected by advanced firewalls and intrusion detection systems.
• Regular security reviews: We conduct regular security audits and risk assessments.
• Data backup: Your information is securely backed up so that data is not lost even in the event of a technical issue.
• Staff training: Members of our team receive regular training on privacy protection and data security.

While we are committed to ensuring the highest level of security, no internet-based system can be claimed to be 100% secure. For this reason, we also ask users to use strong passwords and follow account security practices.

7 Data Retention Period

bt887 retains your personal information for as long as it is necessary to fulfil the relevant purpose. The following factors are considered when determining the retention period:

• The need to provide services while your account is active.
• Mandatory retention periods set under applicable laws or regulations.
• The time required to resolve potential legal claims or disputes.
• The need for fraud prevention and risk management.

Even after an account is closed, certain information may be retained for a specified period due to legal obligations. However, only the necessary information is retained in such cases.

8 Your Rights

As a user of bt887, you have the following rights regarding your personal information:

• Right to access: You can find out what information we hold about you and request a copy of it.
• Right to rectification: If there is any error in your personal information, you can request that it be corrected.
• Right to erasure: In certain circumstances, you can request that your information be deleted. However, information required to fulfil legal obligations may not be possible to delete.
• Right to object to processing: You can object to your information being used for specific purposes.
• Right to data portability: In certain cases, you can request your information in a structured, commonly used format.
• Right to withdraw from marketing communications: You can opt out of promotional communications at any time.

To exercise any of the above rights, please contact our customer support team. We will respond to your request as quickly as possible after appropriate verification.

9 Protection of Minors

bt887 provides services only to individuals aged 21 or older. We do not intentionally collect any personal information from minors. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.

If you become aware that a minor is using our platform, please contact us.

10 Responsible Gaming & Data

bt887 believes in responsible gaming. To this end, we may monitor your gaming information to identify potentially problematic gaming behaviour and provide the necessary support.

If you feel that your gaming habits are getting out of control, please visit our Responsible Gaming page and use the tools listed there. Our customer support team is available 24/7.

Information collected for responsible gaming purposes is used solely to ensure user well-being and not for any other commercial purpose.

11 Policy Changes & Updates

bt887 may review and update this privacy policy from time to time. The policy may change in the following circumstances:

• Changes to applicable laws or regulations.
• Significant changes to the scope or nature of our services.
• Technological developments in data protection.
• Changes in user feedback or industry best practices.

For significant changes, we will notify you through a clear notice on the site. Continued use of the platform after the updated policy is published will be considered as your agreement to the new policy.

12 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact us. bt887's customer support team is available 24 hours a day, 7 days a week.

After verifying your identity, we will respond to your request as quickly as possible. You can also visit our FAQ page to learn more.